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Customer Care Rep

Mckesson Corporation
Mason, OH
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78563999 270775305 Customer Care Representative Point of contact for ...
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About the job:
customer queries and resolution. Provides customer services relating to sales, sales promotions, installations and communications. Ensures that good customer relations and seamless turnaround in problem resolution are maintained and customer claims, product orders and complaints are resolved fairly, effectively and in accordance with the consumer laws. May answer questions and provide prompt information related to potential concerns. Develops organization-wide initiatives to proactively inform and educate customers. CAREER...
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Customer Service Representative - Financial

Mckesson Corporation
Mason, OH
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78224855 269684646 The primary focus of an Aesthetics Customer Care ...
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Representative is to answer calls directly from the phone queue. They will enter orders, initiate return requests, track order progress and provide information as requested and needed from the customer. They are also required to monitor and resolve assigned Salesforce cases in their queue and manage any stretch projects or assignments as given to them by their supervisor. As a frontline customer facing member of the MSH team, the Aesthetics Customer Care Representative is to conduct him/herself in a professional manner at all...
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Applied Math
4
Graphic Literacy
4
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4
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Customer Service Representative - Cosmetics

Mckesson Corporation
Mason, OH
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78119301 269493351 Enters Customer orders received via phone, fax, and ...
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email. Receives calls via assigned call queues. Monitors assigned email to case SalesForce queues. Ensures that the assigned queues are worked on a regular basis. Answers Phones and Assists Customers with concerns as needed. Aids customers with returns process initiation. Answers shipping and delivery questions. Contacting Master Data Collections Dept/Finance to remove blocks from the account. Initiating new account set-up or assisting with various account updates. Directs customers to proper departments when questions are...
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Salary:
Certifications / Licenses:
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information
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Location: Mason
(Radius: Exact location only)
Salary: Middle Income Jobs ($30K-$49K)
Occupation: Customer Service Representatives
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