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Service Parts Specialist

MAKINO INC.
Mason, OH
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272094980 SERVICE PARTS SPECIALIST This position is hybrid and responsible ...
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for communicating with internal and external customers via the telephone, email, or written correspondence, for part quotations, orders and technical information. Aids in internal and external part number identification, research and documentation. Manage any other customer issues or concerns that may arise. DUTIES AND RESPONSIBILITIES: * Respond to customer inquiries via phone and email for service part requirements. * Develop sales quotes and create sale orders for service part requests. * Research/analyze BOMs,...
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Customer Care Representative

Mckesson Corporation
Mason, OH
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78085854 269492863 The Customer Service Representative performs customer ...
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service activities on behalf of pharmaceutical manufacturers. In this position, the CSR will represent the manufacturer to their customers in the areas of order processing, inquiry handling, and returns requests. This role interfaces with all other 3PL teams to meet customer needs. Key Responsibilities: - Manages client's customer orders according to established program business rules. Order management includes manual order entry, verification of electronically submitted orders, and execution of special customer order...
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Customer Care Rep

Mckesson Corporation
Mason, OH
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78563999 270775305 Customer Care Representative Point of contact for ...
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customer queries and resolution. Provides customer services relating to sales, sales promotions, installations and communications. Ensures that good customer relations and seamless turnaround in problem resolution are maintained and customer claims, product orders and complaints are resolved fairly, effectively and in accordance with the consumer laws. May answer questions and provide prompt information related to potential concerns. Develops organization-wide initiatives to proactively inform and educate customers. CAREER...
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4
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Customer Service Representative - Financial

Mckesson Corporation
Mason, OH
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78224855 269684646 The primary focus of an Aesthetics Customer Care ...
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Representative is to answer calls directly from the phone queue. They will enter orders, initiate return requests, track order progress and provide information as requested and needed from the customer. They are also required to monitor and resolve assigned Salesforce cases in their queue and manage any stretch projects or assignments as given to them by their supervisor. As a frontline customer facing member of the MSH team, the Aesthetics Customer Care Representative is to conduct him/herself in a professional manner at all...
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Workkeys
Applied Math
4
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4
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Customer Service Representative - Cosmetics

Mckesson Corporation
Mason, OH
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78119301 269493351 Enters Customer orders received via phone, fax, and ...
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email. Receives calls via assigned call queues. Monitors assigned email to case SalesForce queues. Ensures that the assigned queues are worked on a regular basis. Answers Phones and Assists Customers with concerns as needed. Aids customers with returns process initiation. Answers shipping and delivery questions. Contacting Master Data Collections Dept/Finance to remove blocks from the account. Initiating new account set-up or assisting with various account updates. Directs customers to proper departments when questions are...
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Certifications / Licenses:
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
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Location: Mason
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Job Type: Full-time
Salary: Middle Income Jobs ($30K-$49K)
Occupation: Customer Service Representatives
Industry: Finance and Insurance
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