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70651170_2 271885325 Job Function/Purpose: The Customer Relations Department ...
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is responsible for ensuring a positive, memorable customer experience to all customers as the point of contact and continuing throughout the follow-up and resolution processes. Customer Relations Specialist promptly and courteously answers all incoming phone calls. Specialists resolve customer complaints by listening to determine the cause of the problem; select and explain the best solution to solve the issue; follow-up to ensure resolution and customer satisfaction. Specialists complete and review daily, weekly,...
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Workkeys
Applied Math
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Graphic Literacy
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78350164 270136283 Customer Service Specialists work closely with wholesale ...
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and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the...
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Certifications / Licenses:
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
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Location: Canton
(Radius: Exact location only)
Job Type: Part-time
Salary: Middle Income Jobs ($30K-$49K)
Occupation: Customer Service Representatives
Industry: Retail Trade
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