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IT Service Desk Support

Insight Global
Columbus, OH
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Job DescriptionThis position will serve as the primary IT support liaison ...
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for their region. Requirement is 5 days onsite. They will also assist other team members to complete demands of the business. The IT Service Desk Analyst will be supporting and owning roughly 60-70 internal employees in the following states/cities: Michigan, Indiana, Tennessee, and Pittsburgh, PA. Managing escalated incidents and request from the Service Desk and working with other departments within IT Operations. Assisting end users onsite or remotely with hardware and/or software inquiries. Configure and install IT...
Location:
Columbus, OH
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
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Computer Aid, Inc.
Columbus, OH
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272581725 Service Desk Analyst Req number: R2397 Employment type: Full time ...
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Worksite flexibility: Remote Job Summary As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests Job Description We are looking for a customer service-oriented Service Desk Analyst to provide Level 1 technical support to users in an efficient and accurate manner. This position will be full-time and remote. What You'll Do * Provide General IT end-user support * Utilize excellent customer...
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Career Level / Education:
Salary:
Certifications / Licenses:
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
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Detailed Job Information

Enterprise Service Desk Lead - IT

Humana
Columbus, OH
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**Become a part of our caring community and help us put health first**Are ...
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you looking for an opportunity to be an integral part of an IT Service Desk transformation? The ideal candidate will have at least 5 years' experience as an IT Service Desk Leader with experience managing and leading service desk teams in an enterprise environment. This candidate will also have exceptional communication skills, and ideally, ITIL/Six Sigma/or other process related certifications. This role will service internal Humana associates so, it is imperative to have direct Service Desk experience in a high-volume...
Location:
Columbus, OH
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
Certified Scrum Master
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Help Desk Support Customer Service

Concentrix
Columbus, OH
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Job Title:Help Desk Support Customer ServiceJob DescriptionThe Sr. Advisor ...
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I, Customer Service interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position requires broad knowledge of client products and/or services to resolve non-standard or escalated customer issues.**Essential Functions/Core Responsibilities**- Use problem solving skills, in conjunction with tools and resources, to resolve non-standard and/or escalated issues- Answer questions independent of decision-support tools; including handling escalated calls...
Location:
Columbus, OH
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

None Specified

Computer Aid, Inc.
Columbus, OH
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272551634 3rd Shift Bilingual Service Desk Analyst (German/English) Req ...
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number: R2342 Employment type: Full time Worksite flexibility: Remote Job Summary Responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a bilingual customer service-oriented Bilingual Service Desk Analyst to provide Level 1 technical support to both English and German speaking users in an efficient and accurate manner. This position will be full-time contract and remote. What You'll Do Provide...
Location:
Job Type:
Occupation:
Career Level / Education:
Salary:
Certifications / Licenses:
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
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INFRASOURCE
Columbus, OH
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InfraSource, A Quanta Services Company At InfraSource, we believe in ...
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developing and retaining the best people in the industry and providing the best value services to our customers in the natural gas and electric industries. We take pride in developing the infrastructure of our country by connecting people and resources. As an industry leader over the last 65 years, we have built our reputation as a premier provider of services with a solid track record of performance, integrity and – above all – a commitment to safety, quality, and our people. Job Help Desk/Infrastructure Manager Location:...
Location:
Columbus, OH
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
49 CFR
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

None Specified

TEKsystems
Columbus, OH
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Description: Passionate IT Support Analyst with desire to resolve user ...
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problems. Summary The IT Support Analyst I position provides technical support to all areas of the company with a focus on end user support. This position requires engagement with most technical activities to ensure the end users are represented and to reduce minimal disruption to daily work activities. This is an extremely technical position and requires a strong working knowledge in most areas of IT. Skills and Experience Microsoft Windows Microsoft office applications Microsoft Teams Microsoft 365 Administration...
Location:
Columbus, OH
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

None Specified

Trinity Health
Columbus, OH
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Employment Type: Full time Shift: Description: POSITION PURPOSE Configures, ...
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About the job:
installs, monitors and maintains TIS users’ desktop software and hardware and provides advanced level support in these areas. Provides consultation to TIS users for all aspects of end-user computing and desktop-based LAN systems software. Provides advanced level technical support and guidance through Tier 2 support and works with vendors to resolve Tier 3 issues. Participates in projects. ESSENTIAL FUNCTIONS - Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in...
Location:
Columbus, OH
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
Microsoft Certified Desktop Support Technician
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Lead Network Support Representative

Highmark Health
Columbus, OH
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**Company :**Helion**Job Description :****JOB SUMMARY**This role provides ...
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About the job:
new and existing customers with the best possible service related to help desk inquiries, service requests, billing inquiries and other customer requests. Determines whether to return, deny or pay claims following organizational policies and procedures. Provides direction on corrective actions needed including but not limited to processed claims, using enrollment, benefit and historical claim processing information. This job will perform post-payment reviews and advise on corrective adjustments as deemed appropriate....
Location:
Columbus, OH
Job Type:
Full-Time
Permanent
Occupation:
Customer Service Representatives
Career Level / Education:
Associate's degree
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

None Specified

Ohio Transmission Corporation
Columbus, OH
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79054901 272440692 Position: IT Support Specialist Tier 3 Location: ...
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About the job:
Columbus, OH Job Id: 3918 # of Openings: 1 Position: IT Support Specialist Tier 3 Location: Columbus, OH (Hybrid) Segment: Corporate Position responsibilities include but are not limited to: Install and configure (automate) computer hardware, software, network equipment, phone equipment, printers and mobile devices Coordinate installation, licensing, record keeping, and setup with all necessary vendors and associates Participate on projects including implementing new software, new hardware, or new policies, developing...
Location:
Job Type:
Occupation:
Career Level / Education:
Salary:
Certifications / Licenses:
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information
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Location: Columbus
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Salary: Upper Income Jobs ($50K-$79K)
Industry: Information
Career/Education Level: Associate degree
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