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Service Desk Analyst

Computer Aid, Inc.
Columbus, OH
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272581725 Service Desk Analyst Req number: R2397 Employment type: Full time ...
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Worksite flexibility: Remote Job Summary As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests Job Description We are looking for a customer service-oriented Service Desk Analyst to provide Level 1 technical support to users in an efficient and accurate manner. This position will be full-time and remote. What You'll Do * Provide General IT end-user support * Utilize excellent customer...
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4
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IT Asset Management Specialist

The Ohio State University
Columbus, OH
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The Asset Management Specialist works within a team to coordinate ...
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About the job:
procurement and asset management for OTDI and OTDI managed IT support customers. They ensure all desktop support assets are properly tagged and tracked in the Configuration Management Database (CMDB). Make sure basic standard configurations are kept in-stock and ready to image and deploy as needed. Coordinate new hire and refresh requests and fulfillment including management and delivery of asset inventory. Manage and review stockroom inventory, including regular audits. Track desktop support and hardware refresh budget use....
Location:
Columbus, OH
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Enterprise Service Desk Lead - IT

Humana
Columbus, OH
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**Become a part of our caring community and help us put health first**Are ...
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you looking for an opportunity to be an integral part of an IT Service Desk transformation? The ideal candidate will have at least 5 years' experience as an IT Service Desk Leader with experience managing and leading service desk teams in an enterprise environment. This candidate will also have exceptional communication skills, and ideally, ITIL/Six Sigma/or other process related certifications. This role will service internal Humana associates so, it is imperative to have direct Service Desk experience in a high-volume...
Location:
Columbus, OH
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
Certified Scrum Master
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Help Desk Support Customer Service

Concentrix
Columbus, OH
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Job Title:Help Desk Support Customer ServiceJob DescriptionThe Sr. Advisor ...
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I, Customer Service interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position requires broad knowledge of client products and/or services to resolve non-standard or escalated customer issues.**Job Responsibilities**+ **Summary of Tasks**+ Accept inbound requests via phone, chat, email and ticket queues+ Record and process incidents and service requests according to process specifications+ Communicate with users to understand issues and provide...
Location:
Columbus, OH
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
ITIL Foundation certification (v3)
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Technical specialist / analyst local

RICEFW Technologies Inc
Columbus, OH
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AM: Data entry experience Experience within infrastructure (telecom / VOIP) ...
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Local to Ohio and comfortable with travel within the State Experience with asset inventory Willingness to be trained up to speed within telecom functions, etc. of the organization Plusses: - Motorola or Nokia or Samsung - Experiencemanaging and troubleshooting over 50+ tickets Required/Desired Skills Skill Required /Desired Amount of Experience Data entry experience Required 0 1+ years within asset management Required 1 Years Experience within infrastructure (telecom / VOIP) Required 0 Resolving tickets / critical...
Location:
Columbus, OH
Job Type:
Full-Time
Contract
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Client Services Supervisor for an IT Managed Service Provider

EasyIT
Columbus, OH
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Job Description Job Description EasyIT is currently growing our Client ...
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About the job:
Services team and creating new positions to help supervise our service delivery staff and scale our business. We are looking to add a person to supervise a Client Services delivery team and oversee service delivery. If you are looking for an opportunity to join a mature, fast growing tech services company that cares about your work/life balance, this may be an opportunity for you. Primary duties include: o Oversee their team service delivery quality and attainment of key performance goals o Triage and Dispatch of service...
Location:
Columbus, OH
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Technical Specialist Analyst

Deol Systems Inc.
Columbus, OH
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This candidate will be responsible for 50+ telecommunication tickets that ...
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About the job:
may involve data entry, troubleshooting, critical thinking, inventory management, asset management, etc. REMOTE Local to Ohio. Some travel to London, OH potentially Infrastructure Analyst / Analyst II Duration: 6-month contract + extensions Location: REMOTE Local to Ohio. Some travel to London, OH potentially. Job Overview: This candidate will be responsible for 50+ telecommunication tickets that may involve data entry, troubleshooting, critical thinking, inventory management, asset management, etc. This could also...
Location:
Columbus, OH
Job Type:
Full-Time
Contract
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

3rd Shift Bilingual Service Desk Analyst (German/English)

Computer Aid, Inc.
Columbus, OH
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272551634 3rd Shift Bilingual Service Desk Analyst (German/English) Req ...
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Summary
About the job:
number: R2342 Employment type: Full time Worksite flexibility: Remote Job Summary Responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a bilingual customer service-oriented Bilingual Service Desk Analyst to provide Level 1 technical support to both English and German speaking users in an efficient and accurate manner. This position will be full-time contract and remote. What You'll Do Provide...
Location:
Job Type:
Occupation:
Career Level / Education:
Salary:
Certifications / Licenses:
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Help Desk Manager

INFRASOURCE
Columbus, OH
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InfraSource, A Quanta Services Company At InfraSource, we believe in ...
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About the job:
developing and retaining the best people in the industry and providing the best value services to our customers in the natural gas and electric industries. We take pride in developing the infrastructure of our country by connecting people and resources. As an industry leader over the last 65 years, we have built our reputation as a premier provider of services with a solid track record of performance, integrity and – above all – a commitment to safety, quality, and our people. Job Help Desk/Infrastructure Manager Location:...
Location:
Columbus, OH
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
49 CFR
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

IT Support Analyst II

TEKsystems
Columbus, OH
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Description:Passionate IT Support Analyst with desire to resolve user ...
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Summary
About the job:
problems. SummaryThe IT Support Analyst I position provides technical support to all areas of the company with a focus on end user support. This position requires engagement with most technical activities to ensure the end users are represented and to reduce minimal disruption to daily work activities. This is an extremely technical position and requires a strong working knowledge in most areas of IT.Skills and Experience Microsoft WindowsMicrosoft office applicationsMicrosoft TeamsMicrosoft 365 AdministrationMicrosoft...
Location:
Columbus, OH
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information
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Location: Columbus
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Salary: Upper Income Jobs ($50K-$79K)
Industry: Information
Career/Education Level: Associate degree
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