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It Support Apprentice

Cognizant Technology Solutions US Corp.
Grove City, OH
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79111097 272486325 Cognizant Apprenticeship Program - IT Support Technician ...
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Apprenticeship: Program OverviewCognizant Apprenticeship Program is officially registered and recognized by the Department of Labor (DOL). Every graduate of our Registered Apprenticeship program receives a nationally recognized credential from the DOL. The IT Support Technician apprenticeship program is a one-year paid learning experience; in which new hires are required to successfully complete specific learning hours and on-the-job training to ensure success in their new role and pass technical assessments along the...
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Service Desk Technician (Tier 1)

Logicalis
Cincinnati, OH
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271323295 Job Description Summary Provides support via phone, e-mail and ...
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chat for various PC hardware and software applications. Essential Duties and Responsibilities * Provides support via phone, e-mail and chat to employees of corporate clients. * Assists users in troubleshooting Outlook. * Provides support for Microsoft Operating Systems (Windows7, Windows 10). * Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365). * Provides support for mobile devices including configuration and email sync. * Handles 50-60 issues per day efficiently and appropriately. *...
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Entry Level Help Desk Technician

The Reynolds & Reynolds Company
Dayton, OH
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271664476 The Entry Level Help Desk Technician responds to and diagnoses ...
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service issues through discussions with dealership customers and is responsible for leveraging resources across all levels of the organization. You will serve as single point of ownership for customer issues. You will follow call center procedures, document customer issues, include troubleshooting steps and resolution in the call-tracking tool. You will diagnose customer issues and assign appropriate support. You will ensure resolution of issues. Training: Mentoring with an experienced Frontline consultant that includes...
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Help Desk Technician

American Battery Solutions, Inc.
Springboro, OH
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271302099 American battery Solutions has a full-time opening for a Help Desk ...
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Technician in Springboro, Ohio. Job Summary The Help Desk Technician will provide technical support to ABS internal clients. The Help Desk Technician is responsible for troubleshooting and resolving IT productivity issues. Responsibilities * Provide first-line technical support via phone, email, or in-person to end-users. * Troubleshoot and resolve hardware and software issues for desktops, laptops, and mobile devices. * Install, configure, and maintain operating systems and software applications. * Assist with...
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I&E Technician

WOOD GROUP USA INC
Cambridge, OH
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272480323 RESPONSIBILITIES * Perform maintenance and service tasks for ...
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customers in assigned territory. * Understand customer requirements and accordingly recommend the right products or services. Manage all on site installation, repair, maintenance and test tasks. * Diagnose errors or technical problems and determine proper solutions. * Produce timely and detailed service reports. Document processes. * Provide training to customers about product usage and maintenance. Operate vehicle in a safely manner and use field automation systems. * Follow all company's filed procedures and protocols. *...
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Computer User Support Specialist 1, Digital Technology Solutions

University of Cincinnati
Cincinnati, OH
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78722228 271465117 Computer User Support Specialist 1, Digital Technology ...
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Solutions Current UC employees must apply internally via SuccessFactors > Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to more than 50,000 students, 11,000 faculty and staff and 340,000 alumni, UC combines a Top 35 public research university with a physical setting The New York Times calls "the most ambitious campus design program in the country." With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio...
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Product Support Specialist (Kanopy)

OverDrive, Inc.
Cleveland, OH
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272416862 This position will require you to be located in Cleveland, OH We ...
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are in a hybrid schedule, 2 days on campus and 3 days WFH. The Product Support Specialist is responsible for onboarding new Higher Education partners and providing quality support by answering inquiries, troubleshooting Kanopy product-related issues, and advising on best practices. The Product Support Specialist helps partners achieve success and consistent growth in product awareness and usage through excellent support, training, and resources. Responsibilities: Answer Higher Education partner inquiries via email,...
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DISTRICT HARDWARE TECHNICIAN

NORTHERN BUCKEYE EDUCATION COUNCIL
Toledo, OH
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272441904 Reports to: District Services Supervisor and the district assigned ...
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staff member and to those on the organizational chart to whom those positions report. Job Objective: Helps deliver technology services to all staff and students in the assigned district in Toledo, Ohio. Provide troubleshooting and maintenance activities on computer systems and components for the elementary and as needed throughout the district by request. Oversee, manage, and support the hands on software and device support area in the new Student Foundry. Minimum Qualifications: Education technology background...
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IT Help Desk Agent Tier I

Midwest Motor Supply Co
Columbus, OH
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77924888 268708331 Kimball Midwest, a national distributor of maintenance, ...
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repair and operation products, is searching for an Information Technology Help Desk Agent Tier I, in our Columbus, OH location. As a Kimball Midwest associate, you will experience why we have been recognized as one of the Top Workplaces in Columbus ELEVEN years in a row! Our sales revenue growth is dynamic, increasing from $1 million in 1983 to over $400 million today. Throughout all our growth we have kept the family owned and operated culture alive. At Kimball Midwest, you are a name and not a number and we pride...
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Technology Services Intern

First Mutual Holding Co
Lakewood, OH
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79013708 272404758 Description The Technology Services Intern is responsible ...
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for assisting the Service Desk in handling incidents and customer requests and other tasks required to support the company's mission of providing quality services to customers. Requirements Supports the Service Desk by answering phone calls or responding to tickets in the Service Desk Portal and guiding internal customers to a satisfactory solution to their request or incident. Supports the Engineering Team by working on projects; assists with assigned tasks across the full spectrum of technologies the company...
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