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Product Support Specialist (Kanopy)

OverDrive, Inc.
Cleveland, OH
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272416862 This position will require you to be located in Cleveland, OH We ...
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are in a hybrid schedule, 2 days on campus and 3 days WFH. The Product Support Specialist is responsible for onboarding new Higher Education partners and providing quality support by answering inquiries, troubleshooting Kanopy product-related issues, and advising on best practices. The Product Support Specialist helps partners achieve success and consistent growth in product awareness and usage through excellent support, training, and resources. Responsibilities: Answer Higher Education partner inquiries via email,...
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Technician (Helpdesk / Desktop Support)

OverDrive, Inc.
Cleveland, OH
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272416822 This position will require you to be located in Cleveland, OH We ...
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are in a hybrid schedule, 2 days on campus and 3 days WFH. The Technician’s responsibilities include ensuring workstation uptime for end users to access their business applications by supporting desktops, servers, network hardware and software. Additional responsibilities may include other client support requirements including, but not limited to, desktops, servers, smart phones, operating systems, LAN / WAN, security, wireless, backups, disaster recovery, managed services, remote access, e-mail, collaboration,...
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IT Help Desk Agent Tier I

Midwest Motor Supply Co
Columbus, OH
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79022765 272424597 Kimball Midwest, a national distributor of maintenance, ...
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repair and operation products, is searching for an Information Technology Help Desk Agent Tier I, in our Columbus, OH location. As a Kimball Midwest associate, you will experience why we have been recognized as one of the Top Workplaces in Columbus TWELVE years in a row! Our sales revenue growth is dynamic, increasing from $1 million in 1983 to over $400 million today. Throughout all our growth we have kept the family owned and operated culture alive. At Kimball Midwest, you are a name and not a number and we pride...
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Technology Services Intern

First Mutual Holding Co
Lakewood, OH
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79013708 272404758 Description The Technology Services Intern is responsible ...
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for assisting the Service Desk in handling incidents and customer requests and other tasks required to support the company's mission of providing quality services to customers. Requirements Supports the Service Desk by answering phone calls or responding to tickets in the Service Desk Portal and guiding internal customers to a satisfactory solution to their request or incident. Supports the Engineering Team by working on projects; assists with assigned tasks across the full spectrum of technologies the company...
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Building Automation Systems Specialist Trainee

hdc inc.
Strongsville, OH
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272421305 21500 Drake Road, Strongsville, OH 44149 www.hdcautomation.com ...
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Building Automation Systems Specialist Trainee Position Type The BAS Systems Specialist Trainee is a salaried full-time entry level field position with exciting growth opportunities in project management, field engineering, and technical aptitude. Responsibilities The BAS System Specialist Trainee will be trained, with support from our team, to understand the complete set of operational aspects of the business. The following is a brief description of each of the core aspects related to the position: Field and Technical –...
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Service Desk Technician - Bilingual Portuguese/English

Logicalis
Cincinnati, OH
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272422884 Job Description *THIS POSITION REQUIRES THE EMPLOYEE BE PROFICIENT ...
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IN ENGLISH & PORTUGUESE* Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. Essential Duties and Responsibilities * Provides support via phone, e-mail and chat to employees of corporate clients. * Assists users in troubleshooting Outlook. * Provides support for Microsoft Operating Systems (Windows7, Windows 10). * Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365). * Provides support for mobile devices including configuration and...
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IT Help Desk Clerk

National Center For Defense Mfg & Machining
Youngstown, OH
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018-24 272417126 Job IT Help Desk Location: Murrysville, PA, Youngstown, OH, ...
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Johnstown, PA About the role and team As an IT Help Desk, you will be a valued and trusted member of the NCDMM team, reporting to the IT Infrastructure & Facilities Manager. You will help with IT related tasks, specifically being responsible for helping users with day-to-day computer and software issues, as well as being highly involved in strengthening our Cyber Security Posture. Responsibilities of the role include: Help secure LAN, WAN & Cloud Infrastructure Work with Azure Endpoint Manager and the Azure Security...
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Field Service Technician

Fuchs Lubricants
Twinsburg, OH
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79011357 272382874 About FUCHS: FUCHS Lubricants Co. is the United States ...
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operating unit of FUCHS S.E., the world's largest independent manufacturer of specialty lubri-cants with global sales of over $3.5 Billion. We provide high quality lubricants and services to a wide range of industries such as automotive, appliance, aerospace manufacturers, pharmaceuticals, transportation, food and beverage, mining, and energy. The organization is con-stantly developing new technology to meet the ever-changing demands of modern industry and we are recognized for providing world-class technical support to...
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Technical Support Engineer Tier 1 Part Time

Premier Bank
Youngstown, OH
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TECHN003950 272348848 Position Tech Support Engineer Tier 1 Department: ...
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Information Technology Position Reports to: Tech Support Manager Position Supervises: No Direct Reports. Position Summary: Support the companys mission statement by performing the duty of maintaining a high-level of customer service through developing new customer relationships and retaining and expanding existing business. The Technical Support Engineer Tier I role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively...
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Computer & Info Analyst 1, Digital Technology Solutions

University of Cincinnati
Cincinnati, OH
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78438734 270519989 Computer & Info Analyst 1, Digital Technology Solutions ...
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Current UC employees must apply internally via SuccessFactors > Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to over 50,000 students, 11,000 faculty and staff and 332,000 alumni, UC combines a Top 35 public research university with a physical setting The New York Times calls "the most ambitious campus design program in the country." With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, nine...
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