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Product Support Specialist (Kanopy)

OverDrive, Inc.
Cleveland, OH
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272416862 This position will require you to be located in Cleveland, OH We ...
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are in a hybrid schedule, 2 days on campus and 3 days WFH. The Product Support Specialist is responsible for onboarding new Higher Education partners and providing quality support by answering inquiries, troubleshooting Kanopy product-related issues, and advising on best practices. The Product Support Specialist helps partners achieve success and consistent growth in product awareness and usage through excellent support, training, and resources. Responsibilities: Answer Higher Education partner inquiries via email,...
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Technician (Helpdesk / Desktop Support)

OverDrive, Inc.
Cleveland, OH
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272416822 This position will require you to be located in Cleveland, OH We ...
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are in a hybrid schedule, 2 days on campus and 3 days WFH. The Technician’s responsibilities include ensuring workstation uptime for end users to access their business applications by supporting desktops, servers, network hardware and software. Additional responsibilities may include other client support requirements including, but not limited to, desktops, servers, smart phones, operating systems, LAN / WAN, security, wireless, backups, disaster recovery, managed services, remote access, e-mail, collaboration,...
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Customer Support Technician

PPG Industries, Inc.
Cleveland, OH
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JR2413169 271386420 As a Customer Support Technician, you will be ...
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responsible for lab support activity as a member of a team developing and maintaining products for Auto OEM customers. You will support multiple customers and work across managers. This is an onsite position working in Cleveland, OH reporting to a Customer Support Lead. Main Responsibilities: Work with other technical associates to plan, prepare, and execute experiments related to material design and modification. Typical daily work will consist of some standard process activities as well as supporting custom or special...
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Inside Sales/Quoting Analyst- Renewables

Preformed Line Products Company
Cleveland, OH
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269486193 We are seeking an Inside Sales/Quoting Analyst for Renewables who ...
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will be responsible for supporting PLP’s Solar and EV Marketing Sales department by receiving customer inquiries and project reviews and interpreting them accurately whilst preparing a well-defined quotation that meets the customer's technical requirements and is commercially attractive to the customer while meeting the required margins set by the company. The Inside sales portion of the job pertains to following up on quotes, lead generation, and supporting the sales team from an internal position, plus any other...
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Account Manager

Computer Aid, Inc.
Cleveland, OH
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271627346 Account Manager Req number: R2191 Employment type: Full time ...
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Worksite flexibility: Onsite Job Summary We are looking for a motivated Account Manager ready to take us to the next level! If you have IT Desktop Support and IT Asset Management experience, and are looking for your next career move, apply now. Job Description We are looking for an Account Manager to oversee daily operations to ensure metrics and SLA's are being met. This position will be full-time and onsite. What You'll Do * Oversee day-to-day operations at a top level to ensure metrics and SLA's are being met *...
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Sr. Mail Clerk

Novitex Enterprise Solutions
Cleveland, OH
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78835504 271623938 Essential Duties and Responsibilities: * Receives, sorts, ...
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delivers, picks up and processes courier items, interoffice mail, magazines and all classes of United States Postal Services (USPS) mail. * Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc.). * Researches and routes unidentified and generic mail. * Coordinates, stages, and transports bulk mail items. * Receives, logs, delivers and tracks messenger items. * Coordinates and processes customized packaging and other customer special requests. * Follows all processes established in the client standard...
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High School IT (Server/Storage) Intern

University Hospitals Health System
Cleveland, OH
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78751499 271571847 Description **Must be a direct referral from Youth ...
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Opportunities Unlimited to be considered for this opportunity** Position Summary The High School IT Intern is an entry level role responsible for providing, with guidance, IT services and support to enhance departments' operational efficiencies, patient safety and departmental workflow needs. The expectation for this position would be to gain experience and abilities required for an IT role in a healthcare organization. Essential Functions Assists with the design of system workflow in conjunction with clinical and business...
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Customer Success Specialist I

Park Place Technologies
Cleveland, OH
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CUSTO004456 271528326 Customer Success Specialist I The Customer Success ...
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Specialist I is responsible for developing account relationships with external customers as an extension of the Sales Team. This position is the key point of contact for customers and is responsible for facilitating all operational responsibilities that allow focus on selling and providing value to our customers. This role provides customers with exceptional support throughout the entire lifecycle of their contracts. What youll be doing: Drive customer retention in assigned regions by earning partnerships and nurturing...
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Data Analyst, Credentialing (Hybrid)

University Hospitals Health System
Cleveland, OH
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78301580 271426843 Description Essential Functions Data Maintenance: * ...
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Analyze and manage all data maintained in system credentialing database following strict data standards. * Maintain the hospital system's Practitioner Directory by completing update and correction requests. * Manage all pending staff records. * Manage system house staff records in credentialing database. * Manage system referring program. * Monitor and maintain Ohio licenses, Nurse and House Staff DEA Suffixes and other ID numbers. Database Development/Troubleshooting: * Assist in the integration of new hospital...
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Technology Analyst Intern-Micro Internship

KeyBank NA
Cleveland, OH
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78679532 271315212 Location: 4900 Tiedeman Road - Brooklyn, Ohio 44144-2302 ...
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Technology Analyst Micro-Intern Duration:1 month internship with the opportunity to extend to an additional 4 months, based on performance and availability. The position will start immediately and will require the candidate to work fulltime (40 hours a week) and onsite at our Brooklyn, Ohio location. What does the Internship Offer The Technology Analyst Intern position with training will provide support for all employees at KeyBank, and is responsible for resolving support requests as well as meeting customer...
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