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Prime Healthcare is an award-winning health system headquartered in Ontario, ...
Details
Summary
About the job:
California. Prime Healthcare operates 45 hospitals and has more than 300 outpatient locations in 14 states providing more than 2.6 million patient visits annually. It is one of the nation’s leading health systems with nearly 50,000 employees and physicians. Fourteen of the Prime Healthcare hospitals are members of the Prime Healthcare Foundation, a 501(c)(3) not-for-profit public charity. Prime Healthcare is actively seeking new members to join our corporate team! We are an Equal Opportunity Employer and do not...
Location:
Ontario, CA
Job Type:
Part-Time
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
A+ certification
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

L2_Deskside Support

Job Description Responsible for providing Tier 2 (L2) support to customers ...
Details
Summary
About the job:
by researching, diagnosing, troubleshooting issues, and resolving incidents that can not be resolved by Tier 1 (L1 ) and providing support for software and hardware technical problems. This role is customer facing and requires excellent verbal and written communication skills as well as the ability to work under pressure when customers are experiencing critical incidents. The Tier 2 (L2) support team handles the tickets routed by L1 support or can themselves produce tickets for any issue they observe . Level 2...
Location:
Ontario, CA
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

L2_Deskside Support

Job Description Responsible for providing Tier 2 (L2) support to customers ...
Details
Summary
About the job:
by researching, diagnosing, troubleshooting issues, and resolving incidents that can not be resolved by Tier 1 (L1 ) and providing support for software and hardware technical problems. This role is customer facing and requires excellent verbal and written communication skills as well as the ability to work under pressure when customers are experiencing critical incidents. The Tier 2 (L2) support team handles the tickets routed by L1 support or can themselves produce tickets for any issue they observe . Level 2...
Location:
Ontario, CA
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
Location: Onsite - Ontario, CA Required: •Identifies correct knowledge ...
Details
Summary
About the job:
documents and support materials to answer questions and troubleshoot issues • Learns about technology deployments and how they fit within business model/strategy • Explains general navigation to customers; Translates technical terms to non-technical users to help in explaining navigation • Looks for opportunities to improve knowledge on technologies • Understands and adheres to the IM process and policies • Uses correct knowledge documents and support materials to answer questions and provide support • Identifies when...
Location:
Ontario, CA
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
1

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Location: Ontario
(Radius: Exact location only)
Job Type: Full-time
Salary: Middle Income Jobs ($30K-$49K)
Industry: Information
Career/Education Level: Associate degree
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