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Field Desktop Support L2

Tata Consultancy Services - Global
Cincinnati, OH
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Job Description ● Ability to workwithin multiple sites. This includes the ...
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ability to travel to different sitesas necessary or required by the customer. ● Physically fit towalk through large areas. ● Ability to workafter hours and weekends if necessary or required by the customer. ● Knowledge usingServiceNow as the ticketing tool. ● Provide technicalassistance and support, and resolve problems related to the use of computerhardware and software for end users. ● Analyze, resolve,respond to, and document end user inquiries. ● Installdesktop/Laptop, printers/scanners, and other peripheral...
Location:
Cincinnati, OH
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

L2_Deskside Support

Tata Consultancy Services - Global
Cincinnati, OH
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Job Description Responsible for providing Tier 2 (L2) support to customers ...
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by researching, diagnosing, troubleshooting issues, and resolving incidents that can not be resolved by Tier 1 (L1 ) and providing support for software and hardware technical problems. This role is customer facing and requires excellent verbal and written communication skills as well as the ability to work under pressure when customers are experiencing critical incidents. The Tier 2 (L2) support team handles the tickets routed by L1 support or can themselves produce tickets for any issue they observe . Level 2...
Location:
Cincinnati, OH
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

It Support Apprentice

Cognizant Technology Solutions US Corp.
Grove City, OH
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79111097 272486325 Cognizant Apprenticeship Program - IT Support Technician ...
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Apprenticeship: Program OverviewCognizant Apprenticeship Program is officially registered and recognized by the Department of Labor (DOL). Every graduate of our Registered Apprenticeship program receives a nationally recognized credential from the DOL. The IT Support Technician apprenticeship program is a one-year paid learning experience; in which new hires are required to successfully complete specific learning hours and on-the-job training to ensure success in their new role and pass technical assessments along the...
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Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
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DISTRICT HARDWARE TECHNICIAN

NORTHERN BUCKEYE EDUCATION COUNCIL
Toledo, OH
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272441904 Reports to: District Services Supervisor and the district assigned ...
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staff member and to those on the organizational chart to whom those positions report. Job Objective: Helps deliver technology services to all staff and students in the assigned district in Toledo, Ohio. Provide troubleshooting and maintenance activities on computer systems and components for the elementary and as needed throughout the district by request. Oversee, manage, and support the hands on software and device support area in the new Student Foundry. Minimum Qualifications: Education technology background...
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Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
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Jr Computer User Support Specialist

Storage Strategies Inc
Wright Patterson Air Force Base, OH
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239584208 272449864 Description: Enhance your IT career at the Air Force ...
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Research Laboratory's Supercomputing Center in Dayton! SSI is seeking motivated and eager candidates, looking to take the next step in the IT field supporting our nation's warfighters. This position allows you to build your skills in system administration and network support while supporting the Department of Defense (DoD) High Performance Computing Modernization Program (HPCMP) in transitioning technology into superior defense capabilities through the strategic application of high-performance computing, networking, and...
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Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
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Service Desk Technician (Tier 1)

Logicalis
Cincinnati, OH
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272482937 Job Description Summary Provides support via phone, e-mail and ...
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chat for various PC hardware and software applications. Essential Duties and Responsibilities * Provides support via phone, e-mail and chat to employees of corporate clients. * Assists users in troubleshooting Outlook. * Provides support for Microsoft Operating Systems (Windows7, Windows 10). * Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365). * Provides support for mobile devices including configuration and email sync. * Handles 50-60 issues per day efficiently and appropriately. *...
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Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
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Entry Level Help Desk Technician

The Reynolds & Reynolds Company
Dayton, OH
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271664476 The Entry Level Help Desk Technician responds to and diagnoses ...
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service issues through discussions with dealership customers and is responsible for leveraging resources across all levels of the organization. You will serve as single point of ownership for customer issues. You will follow call center procedures, document customer issues, include troubleshooting steps and resolution in the call-tracking tool. You will diagnose customer issues and assign appropriate support. You will ensure resolution of issues. Training: Mentoring with an experienced Frontline consultant that includes...
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Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
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Help Desk Technician

American Battery Solutions, Inc.
Springboro, OH
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271302099 American battery Solutions has a full-time opening for a Help Desk ...
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Technician in Springboro, Ohio. Job Summary The Help Desk Technician will provide technical support to ABS internal clients. The Help Desk Technician is responsible for troubleshooting and resolving IT productivity issues. Responsibilities * Provide first-line technical support via phone, email, or in-person to end-users. * Troubleshoot and resolve hardware and software issues for desktops, laptops, and mobile devices. * Install, configure, and maintain operating systems and software applications. * Assist with...
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Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
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I&E Technician

WOOD GROUP USA INC
Cambridge, OH
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272480323 RESPONSIBILITIES * Perform maintenance and service tasks for ...
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customers in assigned territory. * Understand customer requirements and accordingly recommend the right products or services. Manage all on site installation, repair, maintenance and test tasks. * Diagnose errors or technical problems and determine proper solutions. * Produce timely and detailed service reports. Document processes. * Provide training to customers about product usage and maintenance. Operate vehicle in a safely manner and use field automation systems. * Follow all company's filed procedures and protocols. *...
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Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
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Learning Environments Support Tech

The Ohio State University
Columbus, OH
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- Provides technical support for Fisher College of Business faculty, staff, ...
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About the job:
and guests. Answers and assists full-time staff members on Help Desk support calls; sets up and breaks down mobile computer labs and video conference equipment; assists with repairs, documentation, and installations of AV and IT equipment; delivers markers, batteries, and other equipment to conference rooms, break out rooms and classrooms; supports web conferencing and lecture capture sessions; and performs routine maintenance to computers and AV systems. Works with the Fisher Information Technology Services,...
Location:
Columbus, OH
Job Type:
Part-Time
Full-Time
Temporary
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information
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State: OH
Job Type: Full-time
Salary: Middle Income Jobs ($30K-$49K)
Industry: Information
Career/Education Level: Associate degree
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