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Location: Onsite - Ontario, CA Required: •Identifies correct knowledge ...
Details
Summary
About the job:
documents and support materials to answer questions and troubleshoot issues • Learns about technology deployments and how they fit within business model/strategy • Explains general navigation to customers; Translates technical terms to non-technical users to help in explaining navigation • Looks for opportunities to improve knowledge on technologies • Understands and adheres to the IM process and policies • Uses correct knowledge documents and support materials to answer questions and provide support • Identifies when...
Location:
Ontario, CA
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
Details: Who we are Stefanini is a full service global provider of offshore, ...
Details
Summary
About the job:
onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do? Provide hardware/software support services to onsite client including break/fix Implement virus detection and...
Location:
Ontario, CA
Job Type:
Full-Time
Contract
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
Driver's License
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
We are looking for a versatile Deskside Technician I to join our exceptional ...
Details
Summary
About the job:
team at Stefanini, Inc in Ontario, CA. Growing your career as a Full-Time Deskside Technician I is an unparalleled opportunity to develop essential skills. If you are strong in time management, decision-making and have the right experience for the job, then apply for the position of Deskside Technician I at Stefanini, Inc today! Reference #56672 Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT...
Location:
Ontario, CA
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
Driver's License
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
Location US-CA-Ontario ID 2021-84035 Category Business Professional Position ...
Details
Summary
About the job:
Type Full Time Shift Days Provides telephone support for helpdesk and all associated processes. Provides tier one IT support for hardware and software applications. Utilizes help desk software to keep an accurate account of all incoming calls. Documents all incidents and routes call and notifies technicians of any critical situation requiring immediate attention based on the priority. Maintains the proper skills necessary to interface with a variety of users regarding specific problems. Advises the Director/Manager...
Location:
Ontario, CA
Job Type:
Part-Time
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
A+ certification
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

L2_Deskside Support

Job Description Responsible for providing Tier 2 (L2) support to customers ...
Details
Summary
About the job:
by researching, diagnosing, troubleshooting issues, and resolving incidents that can not be resolved by Tier 1 (L1 ) and providing support for software and hardware technical problems. This role is customer facing and requires excellent verbal and written communication skills as well as the ability to work under pressure when customers are experiencing critical incidents. The Tier 2 (L2) support team handles the tickets routed by L1 support or can themselves produce tickets for any issue they observe . Level 2...
Location:
Ontario, CA
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
1

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Location: Ontario
(Radius: Exact location only)
Salary: Middle Income Jobs ($30K-$49K)
Industry: Information
Career/Education Level: Associate degree
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