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Help Desk Support Technician

TEKsystems c/o Allegis Group
Columbus, OH
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Technical Skills Must Have: - Minimum 1 year of IT support or service desk ...
Details
Summary
About the job:
experience, including professional work, internships, academic projects, or coursework. - Associate degree preferred, but relevant work experience may be substituted. - Availability to work daytime and evening hours during the week and some weekends as part of a standard schedule. Nice To Have: - Experience in professional environments requiring technical support. - Strong verbal communication skills with the ability to professionally engage with customers. - Ability to quickly diagnose and resolve technical issues...
Location:
Columbus, OH
Job Type:
Full-Time
Temporary
Occupation:
Computer User Support Specialists
Career Level / Education:
Some college, no degree
Salary:
Middle Income Jobs ($30K-$49K)
From:
Dice
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Help Desk Supervisor

Applied Industrial Technologies, Inc.
Columbus, OH
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84162939 291535204 The IT Help Desk Supervisor is responsible for overseeing ...
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Summary
About the job:
the daily operations of theIT Help Desk team and ensuring the effective delivery of technical support to end-users. This role involves managing a team of technicians, monitoring ticket queues, providing guidance and coaching, and ensuring high levels of user satisfaction through efficient problem resolution and excellent customer service. Team Management: Supervise and lead a team of IT Help Desk technicians, providing direction, guidance, and performance feedback. Monitor team performance, including ticket volume,...
Location:
Job Type:
Occupation:
Career Level / Education:
Salary:
From:
OhioMeansJobs.com
Certifications / Licenses:
Workkeys
Applied Math
5
Graphic Literacy
5
Workplace Documents
6
apply
Detailed Job Information

Help Desk Analyst

Robert Half
Canton, OH
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Description We are looking for a dedicated Help Desk Analyst to join our ...
Details
Summary
About the job:
team.. This long-term contract position offers an excellent opportunity to work on a nationwide infrastructure upgrade project. The role involves providing technical support during the pre- and post-validation phases of IT equipment upgrades across over 4,300 locations. Responsibilities: Provide technical support for IT equipment during pre- and post-validation phases of a nationwide switch upgrade project. Troubleshoot hardware and network issues with a focus on resolving problems promptly and efficiently. Document all...
Location:
Canton, OH
Job Type:
Full-Time
Permanent
Contract
Temporary
Occupation:
Computer User Support Specialists
Career Level / Education:
Some college, no degree
Salary:
Middle Income Jobs ($30K-$49K)
From:
Dice
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Help Desk Supervisor

FCx Performance, Inc
Columbus, OH
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The IT Help Desk Supervisor is responsible for overseeing the daily ...
Details
Summary
About the job:
operations of the IT Help Desk team and ensuring the effective delivery of technical support to end-users. This role involves managing a team of technicians, monitoring ticket queues, providing guidance and coaching, and ensuring high levels of user satisfaction through efficient problem resolution and excellent customer service. Team Management: - Supervise and lead a team of IT Help Desk technicians, providing direction, guidance, and performance feedback. - Monitor team performance, including ticket volume, response times,...
Location:
Columbus, OH
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Some college, no degree
Salary:
Upper Middle Income Jobs ($50K-$79K)
From:
TweetMyJobs
Certifications / Licenses:
CompTIA A+
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Help Desk Analyst

Robert Half
Uniontown, OH
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Description We are looking for a dedicated Help Desk Analyst to join our ...
Details
Summary
About the job:
team. This is a long-term contract position where you will play a vital role in supporting IT infrastructure upgrades across multiple locations nationwide. The position requires strong technical expertise, attention to detail, and the ability to work effectively during third-shift hours. Responsibilities: Conduct pre- and post-validation of IT equipment during infrastructure upgrades across over 4,300 locations. Provide technical support to ensure smooth execution of switch upgrade projects. Troubleshoot and resolve...
Location:
Uniontown, OH
Job Type:
Full-Time
Permanent
Contract
Temporary
Occupation:
Computer User Support Specialists
Career Level / Education:
Some college, no degree
Salary:
Upper Middle Income Jobs ($50K-$79K)
From:
Dice
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Help Desk Technician

TEKsystems c/o Allegis Group
Dublin, OH
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Description -Preferably we would like folks local to the Columbus, OH area ...
Details
Summary
About the job:
-hybrid shift, 3 days in office per week, but are willing to hire remote workers, if they are the best candidates. -Core business hours M-F (7a-4p or 8a-5p EDT). Gather, record, and perform initial troubleshooting on customer technical issues via phone support. Handle tickets coming in through the self-service portal and answer incoming chat requests. Manage personal ticket load and ensure timely resolution. Stay current with all products and services by attending trainings, meetings, and reading all provided...
Location:
Dublin, OH
Job Type:
Full-Time
Temporary
Occupation:
Computer User Support Specialists
Career Level / Education:
Some college, no degree
Salary:
Middle Income Jobs ($30K-$49K)
From:
Dice
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Help Desk Agent

PC Connection, Inc.
Wilmington, OH
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83413820 288241533 Help Desk Agent Imagine finding a career where you’re ...
Details
Summary
About the job:
rewarded for doing what you do best—helping others. Wilmington, OH CONNECTION At Connection, our purpose is simple: we connect people with technology. From hardware—PCs, printers, servers, and more—to cutting-edge cloud, cybersecurity, and professional IT services, we design, build, and support the IT solutions that thousands of companies, schools, and government agencies rely on every day. We like to think of ourselves as the IT Department for our customers’ IT Department. Our company started out almost 40 years ago...
Location:
Job Type:
Occupation:
Career Level / Education:
Salary:
From:
OhioMeansJobs.com
Certifications / Licenses:
Workkeys
Applied Math
4
Graphic Literacy
5
Workplace Documents
5
apply
Detailed Job Information

Help Desk Agent

PC Connection, Inc.
Wilmington, OH
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83413819 288241532 Help Desk Agent Imagine finding a career where you’re ...
Details
Summary
About the job:
rewarded for doing what you do best—helping others. Wilmington, OH CONNECTION At Connection, our purpose is simple: we connect people with technology. From hardware—PCs, printers, servers, and more—to cutting-edge cloud, cybersecurity, and professional IT services, we design, build, and support the IT solutions that thousands of companies, schools, and government agencies rely on every day. We like to think of ourselves as the IT Department for our customers’ IT Department. Our company started out almost 40 years ago...
Location:
Job Type:
Occupation:
Career Level / Education:
Salary:
From:
OhioMeansJobs.com
Certifications / Licenses:
Workkeys
Applied Math
4
Graphic Literacy
5
Workplace Documents
5
apply
Detailed Job Information

IT Help Desk

Manifest Solutions Corp
Mount Sterling, OH
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IT Help Desk Manifest Solutions - Mount Sterling, OH, United States Manifest ...
Details
Summary
About the job:
Solutions is currently seeking an IT Help Desk Support Technician for a position in Mt. Sterling, OH. Skills/Responsibilities - Provide superior customer service, accurately logging tickets, and effectively transitioning and escalating unresolved problems. - Troubleshoot hardware/software incidents reported in to the Service Desk - PC and laptop deployment - Familiarity with Microsoft operating systems, Apple iOS, Microsoft Office, and Microsoft desktop applications. - Strong problem-solving and logical thinking...
Location:
Mount Sterling, OH
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Some college, no degree
Salary:
Middle Income Jobs ($30K-$49K)
From:
Manifest Solutions Corp
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Student Help Desk Analyst

The Ohio State University
Mansfield, OH
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The Student Help Desk Analyst, under the direct supervision of full-time IT ...
Details
Summary
About the job:
staff, serves as a primary point of contact for the university community seeking technical assistance. This role is focused on providing foundational (Tier 1) support for a wide range of IT services. The Analyst will perform a variety of IT Service Desk and classroom support activities, including remote and walk-up customer support. This position is an excellent opportunity for a student to gain hands-on experience in a professional IT environment, develop critical thinking skills, and learn to effectively diagnose,...
Location:
Mansfield, OH
Job Type:
Part-Time
Full-Time
Temporary
Occupation:
Computer User Support Specialists
Career Level / Education:
Some college, no degree
Salary:
Upper Middle Income Jobs ($50K-$79K)
From:
The Ohio State University
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information
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